Delivery Delays
It is possible that our courier partners have a holiday between the day you placed your order of auto parts online in India and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. AtoZ Auto Parts and some of our courier partners do not work on Sundays, and this is factored into the delivery dates.
Delivery Time
AtoZ Auto Parts generally procures and ships the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
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The type of product being offered by AtoZ Auto Parts.
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Product's availability with AtoZ Auto Parts.
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The destination to which you want the order placed to be shipped.
Hidden Charges
There are no hidden costs applied when you make a purchase of car parts online on atozautopartsindia.com. The listed prices are final and all-inclusive. The prices you see on the product page is what you pay.
Variance in Delivery Time
You have probably noticed varying estimated delivery times of the product you are interested in. Delivery times are influenced by product availability, the designated shipping destination, and the courier partner's time-to-deliver in your location.
Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.
Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.
If you haven't provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on:
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Legal Restrictions
At times A to Z Auto Parts prefers not to ship to certain locations. This is entirely at our discretion.
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Cash on Delivery
The availability of Cash-on-delivery depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your Pincode on the product page to check if Cash-on-delivery is available in your location.
Replacement Process
Replacements of auto parts online in India are easy. Contact us to initiate a replacement. Once you have initiated a replacement, you will receive a call explaining the process.
Wherever possible our logistics partners will facilitate the pick-up of the item. In case the pick-up cannot be arranged through our logistics partners, you can replace the item through a third-party courier service. Replacement fees are borne by AtoZ Auto Parts.
Meaning of Different Tags
Our website mentions different tags such as ‘Available,’ ‘In-Stock’ etc. Here’s what they mean:
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In-stock
AtoZ Auto Parts will mention the delivery time based on your pincode location (usually 2-3 business days, 4-5 business days, or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
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Available
AtoZ Auto Parts might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
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Preorder
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of its official release launch and will reach you in 2-6 business days. The Preorder duration varies from item to item. Once known, release time and date are mentioned. (For example: 5th May, August 3rd week etc.)
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Out-of-Stock
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
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Back In Stock Soon
The item is popular and is sold out. You can however 'Book' an order for the product and it will be shipped according to the timelines mentioned by the AtoZ Auto Parts.
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Temporarily Unavailable
The product is currently out of stock and is not available for purchase. The product could be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.
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Permanently Discontinued
This product is no longer available because it is obsolete and/or its production has been discontinued.
International Delivery
As of now, AtoZ Auto Parts doesn't deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.
