Replacement Policy

To make your experience with us more convenient, we offer replacements or exchanges under 7 days of delivery on buying car spare parts online and offline. Following conditions apply on replacement or exchange requests:

Eligibility

To be eligible for a replacement, your item:

• Must be unused and in the same condition that you received it. 

• It must also be in the original packaging.

Note: To complete your replacement, we require a receipt or proof of purchase.

Replacement Process (if applicable)

We make replacements easier and hassle-free for you. This is how the replacement process with us looks like:

• To file a replacement for your product, mail us on sales@atozautopartsindia.com and our team will respond to you at the earliest.

• Once your replacement is received and inspected, we will notify you through an e-mail/call you for the same. 

Sale items (if applicable)

Only regular priced items may be replaced. Sale items cannot be replaced.

Physical Damage (if applicable)

If your product undergoes any physical damage, the following conditions apply:

• Physical damage happened during transit is covered under Insurance.

• Physical Damage to any product during installation or use is not covered under any warranty support. Any spares needed to fix the same are on a chargeable basis.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at:

Support Email Address : sales@atozautopartsindia.com

Support Contact Number : +91 9998311573

Communication Address: Ahmedabad, Gujarat, India