Refund Policy

Our policy lasts 7 days once product is delivered. If 7 days have gone by since your purchase delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
* Items which do not have a sealed packing by the manufacturer.
* Some electrical items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
* Product with obvious signs of use
* Electrical equipment that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at atozautoparts.in@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Reach Us

Support Email Address : atozautoparts.in@gmail.com

Support Contact Number : +91 9998311573

Communication Address:  Ahmedabad
Gujarat India

Physical Damage (if applicable)

Physical damage happened during transit is covered under Insurance.
Physical Damage to any product during installation or use is not covered under any warranty support. Any spares needed to fix the same are on chargeable basis.

Shipping
To return your product, you should mail us on: atozautoparts.in@gmail.com.

We shall arrange for reverse pick-up from the address item was delivered based on your order. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.